Technical support and spare-parts service: what sets us apart.
The excellent work of our technical personnel was celebrated by the aerial-platform manufacturers we work with and, at their request, we have become an authorised maintenance centre for the north-east of Italy, not only providing support to end users but also to other hire companies.
Staff and organisation
Support services
services
ON-DEMAND:on-call support service.
BASIC:to guarantee mandatory checks as per regulations.
INTERMEDIATE:additional scheduled maintenance beyond the BASIC plan.
UPPER:additional scheduled maintenance including cleaning and consumables beyond the INTERMEDIATE plan.
service
ALL-INCLUSIVE:mandatory checks, scheduled maintenance, routine and special maintenance, spare parts and consumables can all be included in a SINGLE MONTHLY FEE. As a subscription service, this is fully deductible for tax purposes.
service
If the forklift or aerial platform needs repair at one of our workshops, we provide courtesy replacement equipment, subject to availability.
Following scheduled maintenance, we directly contact the certifying body to deal with annual and twenty-year checks on the aerial platforms we provide.
Spare-parts service
In this context, we provide our customers with a spare-parts service offering quality products certified by the manufacturer and guaranteeing excellent performance from forklifts and other machinery.
Using original spare parts also enables us to ensure that repairs are effective and tailored to meet the customer’s requirements. Original spare parts are fundamental for all goods-handling machinery subjected to heavy use, as it avoids continual maintenance operations without compromising machinery performance.
